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Application Support

Application Support Services

Reduce Staff Burden & Keep Users Operational.

Not only can Futura Services deliver successful Level 1 and Level 2 help desk services, we can also support your industry specific software such as Oracle, SAP, Dynamics, and other ERP solutions that your business utilizes.   We utilize the latest in technologies from our ticketing management systems to our automated call distribution solutions.  Tailored to your needs, our analysts are problem solvers and utilize the latest in help desk technologies to ensure your users remain operational on your important business software.

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Application Support

Service Options

  • Level 1-3 Services
  • Tailored Availability (24/7/365 Options)
  • Utilize Your Ticketing System
  • Integration with Our Ticketing System-ServiceNow

Why Futura?

  • Private-Label Services Available
  • SLA, KPI, Metric Reporting & Regular Meetins
  • US-Based Support-Multi Lingual Capabilities
  • Cloud-Based Infrastructure for Continual Uptime

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